What are your sub-processors, as defined by the GDPR?

Last Update: November 14th, 2021

Hook0 uses certain sub-processors to assist it in providing to its customers the Application Services as described in the Master Services Agreement or Terms of Use available at terms-of-service or such other location as the Terms of Use may be posted from time to time (as applicable, the “Agreement”). Defined terms used herein shall have the same meaning as defined in the Agreement.

A subprocessor is a third party data processor engaged by Hook0, including entities from within the Hook0 group, who has or potentially will have access to or process Customer Content (which may contain Personal Data). Hook0 engages different types of subprocessors to perform various functions as explained in the tables below.

Infrastructure: We use the following subprocessors to provide our cloud infrastructure environment and storage of our Customer Content:

Subprocessor Country of processing Purpose
CleverCloud SAS France, Europe Hook0 customer database, API and web application

Processing of Customer Content: We work with various subprocessors that monitor, maintain and otherwise support the Application Services. In order to provide this functionality these subprocessors may, but not necessarily will, have access to Customer Content:

* Note, the list of subprocessors applies to any new Hook0 customers as of that date, or existing Hook0 customers who have not otherwise received notice of a different effective date of this list.

Subprocessor Country Purpose
CleverCloud SAS France, Europe Workers that calls the webhook subscription endpoints
Stripe Inc. USA Hook0's customer subscription management